PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
- Paypal
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- Bank Transfer (New Zealand)
If you have any issues while ordering, please inform us at info@healthnewzealand.co.nz or call us on (+64)9-414-1839. When you order from Health NZ you can expect the highest quality services however we are not able to guarantee the estimated times of delivery as we don’t have our own courier system.
- Nationwide delivery takes 3 to 5 days.
- PO Box addresses are inappropriate for use as a delivery address.
- Price of delivery fees may vary.
If you have any questions regarding the delivery of your parcel please feel free to contact us.
CHANGE OF MIND RETURNS&CANCELLATIONS POLICY
If you wish to return or cancel an item because you have changed your mind about your purchase, we will offer you an exchange or refund provided except 'HEALTH SUPPLEMENTS' that:
- You should provide your original Health NZ receipt or order confirmation, online invoice, or other adequate proof of purchase at the time you return the item.
- You return the item within 7 days of purchase
- The item must not have been used or damaged in any way
- The item is out of stock and doesn't know ETA
Health NZ will not accept the return of items the Vitamin Supplements (Health Supplements) under the change of mind returns or cancellations policy under any circumstances except in case of OUT OF STOCK and it has not been dispatched.
If an item is out of stock, our friendly staff will contact you to help by email or phone.
Return Policy
Returns on eligible items will be accepted within 14 days of the order date. All items must be returned in their original packaging. To return an item please contact info@healthnewzealand.co.nz
Late Returns
Any items returned after 14 days of the order date will not be eligible for a refund.
Return Address:
6 Te Kea Place
Rosedale
Auckland 0632
New Zealand
We want you to be satisfied with your purchase but, please read the following carefully to ensure you are fully aware of your rights under this policy.
CHANGE OF MIND RETURNS POLICY
If you wish to return an item because you have changed your mind about your purchase, we will offer you an exchange or refund provided except 'HEALTH SUPPLEMENTS' that:
- You should provide your original Health NZ receipt or order confirmation, online invoice, or other adequate proof of purchase at the time you return the item.
- You return the item within 7 days of purchase
- The item must not have been used or damaged in any way
- The item is out of stock and doesn't know ETA
Health NZ will not accept the return of items the Vitamin Supplements (Health Supplements) under the change of mind returns policy under any circumstances except OUT OF STOCK.
If an item is out of stock, our friendly staff will contact you to help by email or phone.
RETURN POLICY
Returns on eligible items will be accepted within 14 days of the order date. All items must be returned in their original packaging. To return an item please contact info@healthnewzealand.co.nz.
LATE RETURNS
Any items returned after 14 days of the order date will not be eligible for a refund.
RECEIVING A REFUND
A refund will be issued once we have received your item. Any items that are damaged when received will not be eligible for a refund.
Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction. Please note that credit card refunds may take up to 10 business days for your bank to complete, depending on their processing times.
Return Address:
6 Te Kea Place
Rosedale
Auckland 0632
New Zealand